People attempting to claim their pre-ordered floats are encountering a few issues in the booking system.
System is asking you to pay when you have already bought credits:
- First make sure you’re logged in: under “Booking” it should say “Welcome, yourname“. If not, click “login” and use the email address you gave when you pre-ordered. (If you haven’t logged in before, when you get to the login page, click on “forgot your password?”at the bottom. Enter the email you used in our campaign (that bit is important) and hit “reset my password”.)
- If you bought from our crowdfund campaign, you have 90-minute float credits. Choose the 90-minute length from the green dropdown under “How would you like to pay for your floats?”
The system should immediately switch to show you “existing credit” instead of the price of the float.
Can’t go back from “How would you like to pay for your float?”
- This is a bug we have reported to our booking provider.
If you end up on this page and want to change what date or time you want to reserve, you can log out and log back in – this should at least let you get out of this page. Fixed! Click the red “start over” link at the upper left.
Thank you for your patience as we are getting this operation off the ground. We’re fixing the problems as quickly as we can.
Get ready to float!
We’re opening our calendar in stages, starting Wednesday, February 25th. In our crowdfunding campaign last fall, we promised our backers that they could get in to the tanks first. So:
1) First shot goes to our crowdfund backers: check your email at noon on Wednesday the 25th.
2) Everyone who preordered should check their email at noon on Saturday the 28th.
Our calendar will be open to everyone on Wednesday, March 4th!
Thank you, everyone, for your patience and ongoing support! It means so much to us.
We are so close to being finished! The place is starting to look like something real. Our contractor is down to the last little details, and we’ve turned our attention from structural things like ceilings and walls, to putting together a whole lot of IKEA cabinets and furniture… and building the tanks themselves!
The Escape Pod tanks are built; an inspector came out to look at our setup and gave our guys a few notes and changes to make. They got right to work on that, and we’re one step closer to our general inspection. We’re waiting for our electrician to wire the pumps and then we’ll plug it all in. I made a gif of the building process… Continue reading Construction progress 4